Delivery times and costs

Shipping time

In Italy, shipments are made in 2 to 5 working days.

Shipping costs

Costs vary depending on the weight of the package and its destination. The cost is visible during the order confirmation phase (i.e. only after the shipping address has been entered).

In Italy the shipping cost is €9.90 while it is free for orders over €49.


Shipping to EU
All our shipments depart from Italy, and if destined within the European Union there are no customs tariffs, deductibles or duties.
VAT on goods and shipping costs in this case is applied and is collected.

Shipping OUTSIDE the EU
For all shipments outside the EU, these costs (customs tariffs, allowances and duties) are due and their definition follows very variable criteria. Each nation has its own legislation and rules on the matter. Each individual state usually provides precise information on the net regarding the rules of taxation. In particular, Italian VAT (22%) is not applied to the value of the goods and the value of the shipment in the transaction. Normally, VAT is then requested directly upon delivery by the recipient state (with an independently established percentage). Very small shipments are often not taxed. Finally, beyond a certain threshold (which varies from country to country), other costs such as duties and carrier charges are often also applied.

For information on the amount of duties and any taxes, and how to clear the goods through customs, it is advisable to contact the competent Customs Offices of the country of destination.


We would like to point out to all customers that there may be delays or inconveniences in deliveries during this period. Our staff will still be operational to give you support.

  1. All costs include VAT
  2. All shipments are made by courier with online tracking number
  3. Business days are defined as the days from Monday to Friday (included). The counting of days starts from the day after the order is placed.
  4. If you reside abroad in countries that are not listed, please contact us by email ( to find out the shipping rates